Continuant Managed Services

Maximise the Value of Your Technology Investment

Ensure system stability and consistent uptime with Continuant’s proven model of continuous improvement. Free up your IT team to focus on strategic initiatives—while we manage the day-to-day. If you’re ready to unlock the full potential of your communications estate, we’re here to help.

What Makes Our Managed Services Stand Out

We’re not just a service provider—we’re a strategic partner. Our approach to Managed Services focuses not only on uptime and system health, but on helping your entire organisation perform better. With Continuant, you stay confidently connected, every step of the way.

Managed Services Plan Comparison

Find the Package That Best Fits Your Needs

Basic

Ideal for standard support needs
  • 24/7 live support
  • Global service desk
  • Access to experienced engineers
  • Software-enabled ITIL processes

Extended

Enhanced visibility and incident prevention
  • Everything in Basic
  • Real-time system monitoring and analytics
  • Real-time system monitoring and analytics
  • Early issue detection and resolution
  • Monthly service reporting
  • Network Operations Centre (NOC) access
  • SLA-based service level management

Premium

Comprehensive, concierge-level support
  • Everything in Extended
  • Unlimited access to senior engineers
  • Ongoing updates and patch management
  • Full remote monitoring and incident response
  • White-glove customer support and escalation handling

Tailored Solutions for Key Platforms

Cisco Managed Services

We provide end-to-end management of your Cisco collaboration tools—optimising performance, reducing downtime, and improving user experience across your organisation.

Microsoft Managed Services

As a Microsoft Direct Cloud Solution Provider and Premier Partner, we’re uniquely positioned to manage your Microsoft 365, Teams, and Azure environments—keeping your investment productive and secure.

AV Managed Services

Ensure peak AV performance with real-time device monitoring, intelligent analytics, and visual dashboards. From boardrooms to global operations centres, we keep your AV estate running at its best.

Make the Most of Your UC Environment

Proactive Monitoring

We don’t just wait for issues—we anticipate them. Our ITIL-aligned model ensures peak system performance through continuous oversight and predictive insights, using state-of-the-art monitoring tools.

With Continuant, you’re never standing still. We help you identify areas for enhancement, adapt to new feature releases, and ensure your teams are equipped to keep pace with change.

What Managed Services Can Do for You

Skilled IT professionals are in high demand—and often hard to find. Our team of engineers and architects, certified across all major platforms, is ready to step in as an extension of your own. From daily operations to long-term optimisation, Continuant brings peace of mind to your communications environment.

Our Promise: Always-On Connectivity

  • Certified engineering staff ready to assist
  • Unified support from a single trusted partner
  • Proactive, round-the-clock monitoring
  • Maximum uptime, minimum disruption

Ready to Maximise the Value of Your Technology Investment?

Focus on what matters most. With Continuant’s Managed Services, you get stability, insight, and support—every day, everywhere.